dorjeshugden.com

About Dorje Shugden => General Discussion => Topic started by: Admin on August 08, 2010, 11:05:42 PM

Title: Technical Problems
Post by: Admin on August 08, 2010, 11:05:42 PM
Over the last week or so, we have received messages from some forum users regarding difficulties they face in posting messages. The issue concerns the way the text box 'jumps' whenever it is full.

It seems like the problem was confined to Internet Explorer users. A fix has already been applied to this issue, and appears to be working fine.

We wish to make this forum the best place online for people to discuss matters relating to our Protector, and this means continuously improving the forum and website to serve your needs best. Therefore, we would like to request for everyone's kind assistance in observing for further technical issues that may arise.

Should you experience the problem noted above (or any other technical issues), please contact technical support by leaving a message here. We will also be happy to answer any technical questions you have relating to the use of forum, and consider any suggestions for improvements to the website.

Thank you in advance for helping us to improve DorjeShugden.com.
Title: Re: Technical Problems
Post by: DSFriend on August 09, 2010, 12:39:59 AM
Dear Admin/Webmaster
You have my utmost respect and gratitude for all that you and your team is doing for this website to promote Dorje Shugden. Rattle That Cage has indeed been a wonderful space for discussions and learning.

with much appreciation
DSFriend
Title: Re: Technical Problems
Post by: LosangKhyentse on August 09, 2010, 10:23:08 PM


Dear ds.com,

You have my deepest gratitude and support for the wonderful work you have done to create an unbiased platform for all to know more of our Dharma protector and the sacred lineage he arose from.

It is wonderful to have this website as it presents information from both sides (camps) so that everyone can make up their minds for themselves. Too much negative rhetoric from either side would be a great disappointment to new people who knows nothing of the back or front. So your mission statement and the efforts you put into keeping with it is truly admirable. If you were very one sided, I would not be apt to visit continuously as I wish to make up my own mind. And you allow me that freedom. I am grateful. My mind is made up. I am forever a servant of Dorje Shugden in this life and hopefully future lives.

tk
Title: Re: Technical Problems
Post by: jessicajameson on August 10, 2010, 08:15:39 AM
I'd just like to say "Thank You" for clearing up the technical problem, and sorry for bombarding the Admin's message inbox with letter of complaints! Just got a little frustrated with posting whenever the posts "jumped" - especially when my internet connection is so slow!  :P
Title: Re: Technical Problems
Post by: Vajraprotector on August 11, 2010, 01:21:23 AM
Dear Admin,

Thank you for your continuous effort in improving the website.

I have always had this problem with IE8, but I thought it was my browser that was problematic!

Thank you for being proactive and always thinking about improving user experience here in dorjeshugden.com!

Tashi Delek!
Vajraprotector
Title: Re: Technical Problems
Post by: hope rainbow on August 11, 2010, 03:28:42 PM
I am so glad that the forum is back online.
Heartfelt thanks to the team behind this forum fo allowing us to have a window of light!
Title: Re: Technical Problems
Post by: WisdomBeing on August 11, 2010, 03:53:57 PM
I'd just like to say "Thank You" for clearing up the technical problem, and sorry for bombarding the Admin's message inbox with letter of complaints! Just got a little frustrated with posting whenever the posts "jumped" - especially when my internet connection is so slow!  :P

hiya.. try using a different browser.. IE is always acting up.. i prefer firefox. Though it doesnt help if you have a slow net conn. :)

x
Title: Re: Technical Problems
Post by: Heartspoon on November 19, 2010, 12:51:53 PM
Dear friends,

I am sorry to report a second technical problem: after having "lost" the options "modify" and "delete" for my messages, my previous message on this board for technical problems, mysteriously disappeared some minutes after posting it.

If anyone knows any remedy for it, I will be grateful

Thank you
Title: Re: Technical Problems
Post by: Heartspoon on November 19, 2010, 12:58:23 PM
Sorry, making a fool of myself.
I didn't notice there were two different places related to the technical problems
and I posted one message on each of them... :D
Title: Re: Technical Problems
Post by: DSFriend on November 20, 2010, 04:17:38 PM
heartspoon

Does that mean you are still experiencing this technical problem with the "modify" and "delete" buttons? Also, what browser are you using?

thanks
Title: Re: Technical Problems
Post by: Heartspoon on November 20, 2010, 04:20:19 PM
Yes, I am still experiencing this technical problem.
I am using Mozilla Firefox

thank you for your kind help
Title: Re: Technical Problems
Post by: Losang_Tenpa on February 22, 2011, 03:18:39 AM
Yes, I am still experiencing this technical problem.
I am using Mozilla Firefox

thank you for your kind help

I am experiening the same problem.
Title: Re: Technical Problems
Post by: DSFriend on February 25, 2011, 08:26:07 AM
Yes, I am still experiencing this technical problem.
I am using Mozilla Firefox

thank you for your kind help

I am experiening the same problem.

Ensure that the Firefox version is updated. else, try Google Chrome. It seems to work fine for me.
Title: Re: Technical Problems
Post by: Losang_Tenpa on March 02, 2011, 02:45:56 PM
Yes, I am still experiencing this technical problem.
I am using Mozilla Firefox

thank you for your kind help

I am experiening the same problem.

Ensure that the Firefox version is updated. else, try Google Chrome. It seems to work fine for me.

Nope, I am using chrome and still no option to delete. Please adjust your board settings to allow for modified posts.
Title: Re: Technical Problems
Post by: Losang_Tenpa on December 25, 2011, 03:04:24 AM
Still wishing for some help. I see others modifying posts yet I do not have this option. Is there a reason for this?
Title: Re: Technical Problems
Post by: Losang_Tenpa on December 28, 2011, 12:28:41 PM
Not even sure why this thread exists if the moderators just ignore the posts and questions left here.

All it would take is about 2-3 minutes to explain why I am not given the option to edit my posts like others (for example mana regularly edits thaimonk's posts)

 
Title: Re: Technical Problems
Post by: yontenjamyang on December 28, 2011, 06:21:16 PM
I am really new to this forum and really appreciate the amazing technical team handling this site. Keep up the good work. Keep on improving.......for DS and all sentient beings.
Title: Re: Technical Problems
Post by: Losang_Tenpa on December 28, 2011, 11:40:48 PM
Don't get me wrong, I am not ungrateful. I am just having trouble getting an answer to my question.
Title: Re: Technical Problems
Post by: nagaseeker on December 29, 2011, 07:51:56 AM
Dear Losang_Tenpa,
i'm sure the moderators are busy and i don't think they ignore your question.
Whenever something wonky like this happens the first thing to do is log out of dorjeshugden.com, clear your browser cache and cookies and log-in again. Have you done that?

You could have a browser issue so try changing your browser settings, refreshing the page, or clearing the browser cache and cookies - instructions for specific browsers.
Note that when you make adjustments to your browser settings -- changing privacy settings, deleting cookies or increasing security -- you will need to close your window and restart the browser before those new settings become effective.
You could try upgrading your browser.
You could try using another browser.

wish above help u~
gd luck
Title: Re: Technical Problems
Post by: Losang_Tenpa on December 29, 2011, 11:26:17 AM
Thank you very much for your helpful suggestions. I will them and see if that helps.

:)



I nominate you as honorary tech moderator.  ;)
Title: Re: Technical Problems
Post by: Losang_Tenpa on January 05, 2012, 12:04:17 PM
Yup, tried all of your suggestions...still not allowed to edit....

I will drop it....seems the moderators do not want to address this and I am don't see the point in asking the same question again and again.

Cheers!!!

Title: Re: Technical Problems
Post by: kris on January 23, 2012, 09:03:47 PM
@Losang_Tenpa, is it possible that they only allow user of certain level to edit the messages?
Title: Re: Technical Problems
Post by: Losang_Tenpa on January 24, 2012, 02:08:47 AM
@Losang_Tenpa, is it possible that they only allow user of certain level to edit the messages?

Maybe, but I am thinking that only the crew that own this website are allowed to edit.
I see other newcomers being editted. For example, I often see Mana edit posts by Namdrol within minutes of the original post....
No big deal. It would be nice to have one of the moderators explain it however, but I doubt that is going to happen.

cheers! :D
Title: Re: Technical Problems
Post by: Losang_Tenpa on January 03, 2014, 03:39:03 PM
Went to the video link and this came up:
Perhaps you can check on this....
And warn others not to visit the site until fixed.
Thank you.
Title: Re: Technical Problems
Post by: Losang_Tenpa on January 04, 2014, 10:27:39 AM
Went to the video link and this came up:
Perhaps you can check on this....
And warn others not to visit the site until fixed.
Thank you.

Please feel free to delete this when this issue is fixed. Thank you. :)